Support
Get product help.
If you need help with sign-in, recordings, meeting access, or account behaviour, you are in the right place. Start with the self-serve steps, then reach a human with the right context.
Copy your support info
Gather the current workspace, route, and build details into a single snapshot you can paste into a message. It is the fastest way for us to reproduce and resolve an issue.
Open the panel, review the snapshot, and copy it into your message.
Before you contact us
- The organisation and workspace you were working in.
- What you expected to happen, and what happened instead.
- The page or meeting where it happened, including the URL.
- The support info snapshot from above.
- A screenshot or recording if the issue is visual.
Solve common issues yourself
Can't sign in?
Sign-in, 2FA, and session issues start at the sign-in page.
In-product help
Signed in, open Help from the sidebar for guidance and the help library.
Still need a human?
Open the app to continue, or email us with the snapshot included.
Reporting a security incident?
Security issues are handled separately from product support. security@evidia.ai